Room Information
Air Conditioning
The hotel has a centrally controlled air condition system (set to 23 – 26°c in room/apartment). No heating in the apartments.
Safety Box
- We recommend that you use the safety box in your room for all your valuables.
- The hotel does not assume any responsibility for items not kept in the safety box.
- For your safety, we recommend that you close the balcony doors and windows at night and whenever you leave your apartment/room.
Chromecast® technology:
- Press the Source button on your remote control
- Choose HDMI
- Follow the instructions on the TV
- All done! Now feel free to cast your own streaming apps on the TV
Room Cleaning
Your Suite is cleaned every day between 08:30 - 16:00.
Note: If you´re travelling unspecified, apartment cleaning is included once per week. Extra cleaning service can be booked at the Reception for an additional charge.
Fresh Bath Towels & Bed Linen
Would you like fresh bath towels and/or bed linen? Place your used towels/linen in the laundry basket in the bathroom. You can exchange your used pool and beach towels for fresh ones at Reception.
Pool & beach towels are only washed upon request to minimize water usage and negative impact to the environment.
Please place the used towel in the basket in your bathroom and we will change them. You can also pick up fresh towels from reception.
✓ Why not re-use your towels and bed linens which help us significantly reduce our electricity, detergent and water usage? Be our environmental hero!
Lollo & Bernie Suite or Lollo & Bernie Welcome Package
Have you booked a Lollo & Bernie Suite or Lollo & Bernie Welcome Package? This is included in your room:
- Juice
- Fruit
- Crackers & snacks
- Lollo & Bernie bathrobe to borrow for kids aged 2–11
- Gift from Lollo & Bernie
Welcome Package Teen
Have you booked a Teen Welcome Package? This is included in your room:
- Soft drinks
- Chips
- Microwave popcorn
- Candy
- Beach tennis
Smoking Policy
Smoking, including the use of electronic cigarettes, is permitted in designated smoking areas outside the hotel entrance. It is not allowed to smoke in the rooms, balconies and terraces.
